Refund policy
Refund Policy
30-Day Performance Guarantee
We stand behind HR|V.
If you are not satisfied with your purchase, you may request a full refund within 30 days of delivery.
To be eligible for a refund:
• Your request must be submitted within 30 days of confirmed delivery
• The product must have been purchased directly from LiveHRV.com
• Limit one refund per customer
To initiate a refund, contact us at contact@livehrv.com with your order number.
If approved, your refund will be processed to your original method of payment. Please allow 5–10 business days for the refund to appear on your statement.
Shipping costs are non-refundable.